The following process is designed to ensure that any Electronic and Information Technology (EIT) product considered for purchase by Suffolk faculty or staff is evaluated in regards to whether or not it is accessible to people with disabilities. The process for vetting EIT products for accessibility will be shared by both a representative from the Office of Disability Services and Instructional Technology. Together they will determine whether or not Suffolk should proceed with purchasing the product.
It is expected that products that are compliant will be able to meet the standards expressed in Appendix 3. This language should be included in all RFPs, RFIs, and in requests made by Suffolk employees to vendors for product assessment information during the IT Governance Discovery process.
If person(s) responsible for evaluating the accessibility of the product determines that it is not in compliance with the standards outlined in the process, an exception may be granted for a period of two years provided that the vendor:
At the end of the two year exception period, the University reserves the right to terminate the contract if the terms of the Exception Status are not satisfied with no penalty to the university.
The University will make a good faith effort to procure accessible technologies. In the event that an alternative product or workaround fundamentally alters program standards, an exemption may be granted with the approval of the Access Procurement Committee. The Access Procurement Committee consists of the Provost, the Chief Information Officer, the Director of Disability Services, the Program Director (of the program requesting the purchase) and a representative from General Counsel.
(Courtesy of The Pennsylvania State University, Docket #03-11-2020)
“Electronic and information technology” or “EIT” includes information technology and any equipment or interconnected system or subsystem of equipment that is used in the creation, conversion, or duplication of data or information. The term electronic and information technology includes, but is not limited to, telecommunications products (such as telephones), information kiosks, Automated Teller Machines (ATMs) and transaction machines, internet and intranet websites, electronic books and electronic book reading systems, search engines and databases, course management systems, classroom technology and multimedia, personal response systems (“clickers”), and office equipment such as classroom podiums, copiers and fax machines.
“Information technology” means any equipment or interconnected system or subsystem of equipment, that is used in the automatic acquisition, storage, manipulation, management, movement, control, display, switching, interchange, transmission, or reception of data or information. The term information technology includes computers, ancillary equipment, software, firmware and similar procedures, services (including support services), and related resources.
(Courtesy of Susan Cullen of the Cal State Chancellor's Office)
|Guideline 1.1: Text Alternatives: Provide text alternatives for any non-text content|
|Guideline 1.2: Time-based Media: Provide alternatives for time-based media|
|Prerecorded Audio-only and Video-only||
|Audio Description or Media Alternative (Prerecorded)||
|Guideline 1.3: Adaptable: Create content that can be presented in different ways (e.g., simpler layout) without losing information or structure|
|Info and Relationships||
|Guideline 1.4: Distinguishable: Make it easier for users to see and hear content including separating foreground from background|
|Use of Color||
|Guideline 2.1Keyboard Accessible: Make all functionality available from a keyboard|
|No Keyboard Trap||
|Guideline 2.2: Enough Time: Provide users enough time to read and use content.|
Pause, Stop, Hide
|Guideline 2.3: Seizures: Do not design content in a way that is known to cause seizures.|
|Three Flashes or Below Threshold||
|Guideline 2.4: Navigable: Provide ways to help users navigate, find content, and determine where they are.|
|Link Purpose (In Context)||
|3.1: Readable: Make text content readable and understandable|
|Language of Page||
|Guideline 3.2: Predictable: Make Web pages appear and operate in predictable ways|
|Guideline 3.3: Input Assistance: Help users avoid and correct mistakes|
|Labels or Instructions||
|Guideline 4.1: Compatible: Maximize compatibility with current and future user agents, including assistive technologies|
|Name, Role, Value||
|Every Page||Bottom of every page there is a “empty container”|
|Main Menu Bar||Menu tab reads each link twice|
|Conversation Page||Messages are read as one. There is no break before the next message and no indication that you moved onto the next message|
|Calendar Page||Subscriptions tab is “invisible,” the screen reader reads right over it|
(Courtesy of Paul Paire of Temple University’s Computer Services)
Company represents and warrants that the products and services it proposes to provide pursuant to this RFP are currently in compliance with all applicable Federal disabilities laws and regulations, including without limitation the accessibility requirements of Section 508 of the Rehabilitation Act of 1973, as amended (29 U.S.C. 794d), and its implementing regulations set forth at Title 36, Code of Federal Regulations, Part 1194. Company acknowledges and agrees that it will be required to promptly respond to, resolve and remediate any complaint regarding accessibility of its products or services in a timely manner and provide an updated version to Customer at no cost. Company further agrees to indemnify and hold harmless Customer from any claims arising out of its failure to comply with the requirements of such disability laws and regulations. Failure to comply shall be grounds for rejection of Company’s response.
(Modified from template provided by Paul Paire of Temple University)
Suffolk University is committed to ensuring that electronic information technologies (EITs) that it creates or provides in conducting its activities are accessible in accordance with applicable law (including Sections 504 and 508 of the Rehabilitation Act of 1973, as amended, and the Americans with Disabilities Act of 1990, as amended.) In addition, Suffolk University prefers that web based content adhere to WCAG 2.0 level AA Access Standards. Consequently, Suffolk University requires that all EIT purchases are reviewed to determine if the technology can be used by persons with disabilities. If an item is not fully accessible to individuals with disabilities, then Suffolk University is committed to providing, with guidance from the vendor, reasonable workarounds or accommodations that may be necessary until the vendor has resolved accessibility issues.
Instructions for Vendors:
Suffolk University encourages its vendors to create fully accessible products, even though it may be a lengthy process. This template is provided so vendors can document any accessibility issues their product currently has, and to indicate their plans for addressing these issues in future releases. If you haven't already done so, completing a Voluntary Product Accessibility Template (VPAT) will help you identify any accessibility issues your product may have, so that you can more readily complete this roadmap. For information on how to complete a VPAT, we recommend using the CSU Guide to Completing the Voluntary Product Evaluation Template (VPAT).
If you prefer to hire an outside agency to test your product for accessibility, we recommend that you Google “508 accessibility consultant” to find a consultant.
|Product Name & Version|
|Contact Email or Phone|
|List all accessibility issues individually (issues identified on the product's VPAT, or ascertained from other sources.)||
Please use one of the following:
|Anticipated date when the issue will be resolved.||For impacted users, list any solutions that will allow them to work around this issue.||Provide details/description regarding the issue|
|Example: Does not support full keyboard access to all functions.||Issue will be fixed according to remediation timeline||IQ3, 2015 release (v1.2)||The toolbars will be re-written to provide keyboard equivalents for all functions.|
Provide any additional information regarding accessibility plans.