Who to Contact Type of Support Contact Information
Information Technology Services

MySuffolk portal
Suffolk email
On-campus internet access

Network access issues
Assistance with personal computer

Computing equirpment, networking, and software for all offices and departments.

Main Service Desk Location: Sargent Hall, 120 Tremont, 6th floor, Room 655
Monday-Friday 8:30am-8:00pm (except during University Closures.

Satellite for Students: Sawyer Library, 73 Tremont, 3rd floor, 301310am-2pm Monday through Friday (except during University closures)

Email: servicedesk@suffolk.edu
Call: 617-557-2000

Who to Contact Type of Support Contact Information
BlackBoard Support BlackBoard Student Services Blackboard 24 Hour Support
Call: 866-886-4861
Who to Contact Type of Support Contact Information
 Media Services

Equipment: Portable Digital Audio and
Video Recorders (short-term loans)

Location: Media Center at Sargent Hall
Call: 617-305-1600
Mon-Fri 8:45am-4:45pm

Who to Contact Type of Support Contact Information
Disability Services

One-on-one support on accessing courses. Walk
through course screenby-screen.

Location: 73 Tremont 9th floor
Mon-Fri 8:45am-4:45pm
Email: Disability Services
Call: 617-573-8034

Who to Contact Type of Support Contact Information
Center for Learning & Academic Success (CLAS)

Academic Coaching (Tutoring, Study
Groups, Academic Skills Workshops,
Web resources)

Location: 73 Tremont, 9th Floor
Mon-Thurs, 9:30am-7pm; Fri, 9:30am-4:00pm
Email: clas@suffolk.edu
Call: 617-573-8034

Who to Contact Types of Support Contact Information
Sawyer Library

Books, journals, Ebooks, & media
Databases
Off-campus access to electronic resources
Help and Research guides
Library workstations and loaner laptops

Location: 73 Tremont 2nd Floor
Mon-Thurs, 8am-midnight; Fri-Sat, 8am-8pm; Sun,11am-midnight
Email: sawlib@suffolk.edu
Online: Library Catalog
Online: Databases
Online: Help and Research Guides
Online: LibAnswers
Call: 617-573-8532 (Reference Desk)
Call: 617-573-8535 (Circulation Desk)